Client FAQ
What style do you typically shoot your weddings?
While the bride and/or wedding party and family gets ready, I use that time to document everything as it unfolds. The emotions, the interactions, the anticipation. During the ceremony, I approach it the same way. Alin, and I try to make family formals quick for everyone but more importantly, fun. Not stiff. With the bride and groom portraits, I want them to be comfortable with me. I’ll usually have them pose a certain way and then crack a comment for shock value which will usually get me the emotions and laughter I want in the shot and that is when I’ll click it. Then we get to the reception, where the real fun begins. We get in there with everyone while everything is going on and at that point, they’re so used to us, no one pays attention to us anymore. And that’s when the magic happens. It’s perfect.
When looking for my wedding photographer, what is the most important thing that I should consider?
When you’ve communicated with them (by email, phone, in person, etc…), are you comfortable with them? Or do you get a weird vibe? Are you IN LOVE with their work? Does their vision match your vision? Do they “get you”? Do they care about you? Are they more concerned with selling themselves? Or are they more interested in finding out about you, how you met, your wedding day visions? Don’t settle for anything less. Your photographer will be there with you throughout the entire day, so it only makes sense that you are comfortable around them.
What are some important questions I should ask all of my potential wedding photographers?
What is your style of shooting a wedding? Do you have an assistant or a second shooter present with you on my wedding day? Do you bring backup equipment to your main equipment? Do you have liability insurance? How much coverage do you provide on my wedding day? What is your plan if you get ill, or if another emergence situation pops up and you find that you cannot shoot my wedding?
Do you guarantee any shots at a wedding?
At every wedding, I recommend that we do formals after the ceremony. These formals should contain family members and/or friends that you absolutely would not want to miss out on a photo with on your wedding day. Since the rest of the day is documented in a photojournalistic fashion, no shots are guaranteed.
Can I give you a list of photos that I want taken throughout the wedding day?
I would love to have a list of the family members you’d like photos of during the family formal shots. Any other lists will distract from real moments being captured. Find a photographer who “gets you”. That way, you won’t have to worry about shots that are important to you being missed.
What time of day is best to do the bride and groom portraits on the wedding day?
Because the sun sets at different times of year and the location of the wedding also matters, a good rule of thumb is to try and do them between 30 minutes-2 hours before sunset. You can take a portrait at noon and take that same portrait in the same location with the same people in the same pose at an hour before sunset, and it will be a world of a difference. Simply put, mid-day light is highly unflattering on humans. Wait for the sun to be much lower in the sky to get the best results.
How long would I need for portraits on my wedding day?
For family formals I would set aside between 10-25 minutes depending on how many family members are involved. For the bridal party creatives, I would leave aside 10-25 minutes as well, depending on the size of the party. For the bride and groom photos, I would set aside a minimum of 20 minutes. Anything less, will feel rushed and stressful. Ideally, if you would like a large variety of shots, locations and poses, set aside a minimum of 45 minutes.
What is the turnaround time for wedding photos?
You will receive all of your wedding photos between 8-12 weeks after your wedding day, unless otherwise discussed.
How many images will I receive?
If we are shooting a wedding that is a minimum of 8 hours, we deliver between 400-600 fully edited images.
How will I receive my wedding day images?
You will receive 400-600 fully edited high resolution images on a disc.
When I get my disc, do I own the rights to my wedding photos?
Many people get confused by this. The photographer, in most cases, will always own the rights to their photos. This means, that the photographer can use the photo for advertising and marketing purposes for their website, blogs, competitions, etc… When my clients get their disc of images, they will receive a reproduction release. They can use this release to print any of the images up to any size and up to any quantity. They can share these images with their family, friends, and hang them up on the walls of their home. What the reproduction release does not allow, is for the client to enter any of their images in contests, alter or edit them in any way, and sell them.
Can I post my wedding/session photos to my Facebook, personal blog, MySpace, Google+, etc…?
Absolutely! All I ask is that whenever you post any of your photos, a photo credit is given.
Do you edit the photos on your blog and website, but do less work on the remaining photos that we get?
All of your wedding photos will receive the same treatment as the photos you see on my website and blog. This way you know what to expect. What you see is what you get with me.
Do you give out the RAW unedited files?
I do not. Every image that leaves my hands, is corrected for color, white balance, and exposure, and has my personal edits applied to them.
How do you process your images? Do you do any black and white images with color-spotting? Or vintage effects/toning? Sepia?
I go through each and every single image and decide whether it should be in color or black and white. Unless otherwise discussed, I process most of my images in color. If an image is processed as a black and white, it is usually because I feel it makes for a more emotional shot than it would have been in color. As far as vintage processing, color-spotting, sepia, and such. I don’t do them. It’s not my personal style. If this is something that is important for you to have, I’d be happy to refer you to other photographers who may better suit your needs.
What is the turnaround time for albums?
It’s hard to say, since it all depends on how quickly I receive the revision requests and approvals.
What type of albums do you offer your brides?
We offer gorgeous fine art coffee table style albums for our brides.
Will my wedding get blogged?
If time allows, I do my very best to show my personal favorite images from every session or wedding on my blog. My main goal is to get my clients all of their wedding day images finished on time, so it is not guaranteed that every session and/or wedding will get blogged.
What if I don’t want my wedding blogged or used online for your portfolio?
I use the images from every wedding I shoot to continue the building of my portfolio, as well as helping me to market and continue to grow my business. If this is something that you foresee being a problem, then I would be happy to refer you to another photographer who would be willing to accommodate your request.
Besides, the wedding day, what other type of sessions?
Engagement session, bridal session, trash the dress session, boudoir session.
Why is it important to do an engagement session?
An engagement session is great for the couple who may be nervous about taking pictures on their wedding day. It gives you and I the chance to break the ice, and be comfortable around each other. That way, when the wedding day comes, it’s one more thing you don’t have to be nervous about. Also, you and your significant other can get used to posing with each other as well so that by the time your wedding rolls around, you’ll nail it.
My wedding is not in the U.S.A, do you travel?
Yes! And we love to travel. Our passports are current and always stay current, so we are ready to pick up and go at any time.
What additional fees are involved if I need you to shoot my destination wedding?
I charge actual travel costs for myself plus an assistant, which most of the time is my husband. He has been at 99% of every wedding that I have ever shot. For weddings in the U.S.A. outside of the Carolinas, we charge roundtrip airfare for 2, hotel for 2 nights, transportation, and food/misc. For weddings outside of the U.S.A., we charge roundtrip airfare for 2, hotel for 3 nights, transportation, and food/misc.
I would love to have my wedding featured in a magazine or on a wedding blog. How can I get my wedding on either?
There’s no real way to guarantee that your wedding will get featured in a magazine or wedding blog. I have found that both magazines and wedding blogs LOVE details. Especially details that are personal to the bride and groom. So if you know you want to be featured, you can increase your chances by having a lot of details to photograph on your wedding day.
I just got engaged and am starting the process in planning my wedding. I have no idea where to even begin!
The first thing you need to do is to choose a venue and lock in your wedding date. In order to get the photographer you really want, I would say that it would be the second decision you need to make. After that, it’s all about the details. There are so many wedding blogs out there where you could draw inspiration from for your own wedding. Wedding blogs like, Style Me Pretty, Green Wedding Shoes, Ruffled Blog, Junebug, Rock n’ Roll Bride. You can also collect inspiration boards on Pinterest and that way you can have it all in one place rather than binders with magazine clippings.
I want to book you for my wedding date! What should I do next?
Email me at caroline@carolineghetes.com, and let me know your wedding date. I will email you a small questionnaire and request that we speak over the phone or meet at my home studio in South Charlotte. If we can’t do either, we can also stick to emailing if that is your preference. If we both feel that we are a good fit for each other, then we can proceed to booking. In order to hold your wedding date, a $1,000 retainer fee and a signed contract is required. The remaining balance is due 1 week before your wedding day. All payments as well as contracts are done electronically and securely over the internet.
Photographer FAQ
I just LOVE your website and blog! Where did you get it done?
Dameian of Ultrafolio custom designed it for me. Not only is he one of the smartest people ever, but he is kind, quick-witted, prompt, hilarious, and overall a seriously creative dude. For the first time ever, I am IN LOVE with my website and blog.
Who designed your logo?
It was hand drawn by an amazing calligrapher named Bryn of Paperfinger.
What equipment do you bring with you to every wedding?
Canon 5D Mark II
Canon 7D
Canon 20mm f/2.8 lens
Canon 24-70mm f/2.8 lens
Canon 35mm f/1.4L lens
Canon 85mm f/1.2LII lens
Canon 70-200mm f/2.8II lens
(3) Canon 580 EXII flashes
(2) Pocket Wizard Flex TT5 Transceivers
(60) Sony Eneloop Rechargeable Batteries
Extra Camera body batteries
60GB+ of memory cards
Studio lighting setup
Tripod
Macbook Pro
(2) External Portable Hard Drives
(2) Memory Card Readers
Lowepro Roller Suitcase
ShootSac
What technology do you use at home to operate your business?
Mac Pro with 24″ Apple Cinema LED monitor, Macbook Pro laptop, and an iPad.
What programs do you use to edit your images?
I use Photo Mechanic to cull, Lightroom 3 to color-correct and fix exposures, and then Photoshop CS4 to apply my custom edits and effects.
When and why did you decide to become a wedding photographer?
I second-shot for my sister-in-law over 7 years ago. It was mostly for fun and never did I think I would actually go anywhere with it. It was when I presented my images to a couple in the form of a slideshow, that I knew. I couldn’t stop looking at their faces as they watched the slideshow. The bride had tears in her eyes, and something happened within me. I just knew from that moment on that this was what I wanted to do. If you were to ask me 7 years ago that I would be where I am at now, I would have thought you were insane.
What advice do you have for someone who is wanting to start a wedding photography business?
Be ready to WORK. You don’t just get one email from a client, agree to shoot their wedding, shoot it and hand them a CD. I get thousands of emails in any given month (from clients, vendors, other photographers, etc). I don’t have an assistant who does them for me. I shoot engagement sessions, bridal portraits, I have pre-wedding day preparation, wedding day shoots, blogging (and frequently to keep visitors coming for more), emailing vendor images, culling and editing photos, ordering, packaging, shipping, wedding blog features and magazine publications, and I mean it just keeps going and going and going. And in my case, I do all of this with 4 kids all under the age of 7 who are at home with me. If you just read all of that and it overwhelms you, then you may want to rethink getting into this. But if it excites you and you are willing to endure all of it because you live for that “rush”, then like I already said: be ready to work.
In what format do you shoot and what format do you save your images?
I shoot in RAW and save as JPEG.
What mode do you shoot in?
All manual, baby!
How can I learn to shoot in manual mode?
I learned how to shoot in manual by trying to understand Exposure: ISO, Aperture, and Shutter Speed. You can learn about understanding ISO here: http://www.digital-photography-school.com/iso-settings, aperture here: http://www.digital-photography-school.com/aperture, and shutter speed here: http://www.digital-photography-school.com/shutter-speed. Once you understand why certain camera settings yield certain looks, PRACTICE! Practice, practice, practice. Once I became comfortable shooting in manual mode at weddings, I gained complete control on how my photos were turning out, and it made me a better and more confident photographer.
Do you ever worry about the competition around you?
I do not worry about what anyone else is doing. I would rather us be friends and support each other rather than treat you as my competition and turn my nose up at you for fear of you “stealing my clients”. I would rather know that I can turn to a fellow photographer for help if I find myself in a bind, than make enemies. There are plenty of brides out there for all of us.
When traveling to shoot a wedding, do you have any tips?
Yes. It’s not required, but I would highly recommend traveling with an assistant. If it weren’t for my husband, I would be traveling to unknown places carrying around $20K of equipment. Always, keep your passport current. Book your own travels and bill the client. Never check your camera gear. ALWAYS keep it with you. If they lose your bag, simply put, you’re screwed.
What has been your favorite marketing tool? Do you advertise anywhere?
I don’t pay to advertise anywhere. I work really hard, side by side with Dameian (my awesome web guy), to make sure that my site is as SEO-friendly as possible and that way I pop up on Google search results. It’s working out pretty well for me actually. Getting featured on wedding blogs and magazines, is also another great way for brides to find me. I am also a member of the WPJA where my listing gets placed higher and higher each time I win one of their contests.
What equipment/lighting setup do you use for your Hot Shots! booth images?
If I could share that information with you, I would. However, I bought the Crazy Booth manual to learn about the setup here: http://www.theimageisfound.com/crazybooth/index2.php#/home/ and am sworn to secrecy in not sharing it. If you are not able to figure it out on your own, or if you’re like me and you simply don’t have the time to research it, just buy the manual and put your curiosity to rest. I promise you will not be disappointed. These guys put a lot of hard work, time, and research into their setup, so let’s support them.
What program do you use for booking, invoicing, and payments?
ShootQ
I will be assisting another photographer at a wedding. Any tips for second-shooters?
First and foremost, remember that you are there to help the main photographer, not to get yourself ahead. This means, that when a guest asks for a business card, you don’t give them your card. If the main photographer is anything like me, I will forget to stay hydrated, so make sure that you offer them a drink every now and then. Help carry their bags. Dress accordingly. When shooting, do not stand directly behind the main photographer. Find an alternate angle and do your best to give the photographer the same shot with a different point of view.
What do you use to show clients all of their wedding day images?
Collages.net
Do you offer one-on-one mentoring sessions or workshops?
For now, no. I am just too busy shooting and meeting my clients’ as well as my family’s needs to do any of that. I do like to get together with local fellow photographers and also enjoy hanging out at WPPI, so if we are ever around each other, don’t be afraid to say hi. I promise you, I am a very nice person. And REALLY funny too. You don’t even know.