- The model- and/or serial number on the product has been altered, removed or made illegible. The model number (also sometimes called model ID) and serial number or production week can be found in the battery compartment or on the back or bottom of the product. $621.91 . Play with light and choose from 16 million colors in the hue spectrum to match the light to your mood. Hue lights. 5 Remove Philips Hue Bridge from Connect Home and re-add (last resort) a. Unplug the Hue Bridge’s power cable b. Philips Hue Account. We or us means Philips Electronics Australia Limited ACN 008 445 743 or Philips New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty;. 5. With just a few mouse clicks, you can register your new Philips' product today. - The product serial number or production date code as specified on the product. Unless statutory provisions of applicable law provide otherwise, our obligations under warranty will be limited, at our option, to either repair, provide a replacement product for the defective product or to offer an appropriate refund for the purchase price for the defective product. Press room. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. I would like to receive promotional communications – based on my preferences and behavior – about Philips products, services, events and promotions. The warranty does not cover consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done by yourself, such as regular maintenance, installing firmware updates or saving or restoring data. Prime. Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices-> Lights-> Hue Light (Philips). The Philips Warranty does not apply if: - The purchase documents have been altered in any way or made illegible. Our remedies under warranty will not extend or renew the applicable warranty period. 488. You are now visiting the Philips lighting website. Email us. We are entitled, at our option, to replace the defective product covered by warranty, with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product. Home Luminaires Warranty Policy. To check the warranty policy, period and terms for your product, please choose between below categories. 3. Other Philips products; Warranty and legislation; Where to buy ; For professionals. Feel at home with the right. Die Philips Garantie umfasst nur elektrische bzw.elektronische Produkte (im Folgenden „Geräte“ genannt). Email us. - If the model number, serial number or production date code on the product has been altered, removed or made illegible. It is for my UK bought ones, anyway. If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. Kein Problem. You'll find them all here. Email us. Amazon Singapore. Proof of purchase (Receipt/Tax Invoice) 2. Warranty policy for Personal Care, Mother & Child Care, Household products and Health products. Other Philips products; Warranty and legislation; Where to buy; For professionals. - The defect is caused by connection to peripherals, additional equipment or accessories other than those recommended by Philips. Add a LIGHTSTRIP to your Philips Hue system to create an immersive experience under bars or cabinets and behind entertainment systems. in the intended environment). Please read the, Selected products Lumens: 250lm x 3 Wattage: 5.5W x 3. You means the purchaser or the original end-user of the Goods;. - If the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. Bring your smart home to life with the most connected light in the world. Whether it's for your living room, your kitchen, your bathroom or you r bed room. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. - Non-electrical parts are not covered under warranty (e.g. Warranty policy Warranty Policy and Terms and Conditions Here you can download your warranty policy and terms and conditions for the Professional Luminaires, LED lamps, Components. - Product with model name, serial number or production number removed, altered, is illegible or appears different from the Product type certified. Expand your Hue system with a Philips Hue 16 ft/5M Outdoor Lightstrip and bring light to places you were not able to before. Philips products are designed and manufactured to the highest standards and deliver highquality performance, ease of use and ease of installation. o Usage of wrong electrical supply/voltage. You may also gain access to the latest savings, promotions, and product news. Products and advice, ideas and inspiration. The possibilities are up to your imagination. Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and Sometimes your Philips Hue bulbs appear to connect seamlessly, but when you try to control them, they don't work properly. TV cable, satellite or internet), faults on the subscriber's or the correspondent's line, local network fault (cabling, file server, user's line) and faults in the transmission network (interference, scrambling, faults or poor network quality). (De)mounting and/or (de)installation, and labor costs are excluded from warranty, as well as broken materials, batteries and replaceable bulbs. accessories) after 7 days from the original date the product has purchased. 2. Your statutory rights are not affected by the terms of Philips International warranty. Philips Hue offers a wide range of smart light bulbs, lamps, fixtures and accessories. Our remedies under warranty will not extend or renew the original applicable warranty period. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 5 years based on up to 3 hours average usage per day/7 days per week when used as directed. Smart Home. - The model- and/or serial number on the product has been altered, removed or made illegible. Home Products ... Lamps & Fixtures; Explore Hue Philips Hue Benefits; About Hue; Philips Hue App; Blog; Explore Features. Singapore 319763 . If you offer your product for service in Singapore, but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product. Alterations in design and technical specifications reserved. Sign up to hear from us about products and promotions, *Discount is only applicable with a min. LIMITED WARRANTY . 5 Year Warranty. *Philips values and respects your privacy. Philips Produkte entsprechen dem neuesten Stand der Technik und werden nach strengsten Qualitätsnormen gefertigt. product mounted to the wall at elevated heights) and is not responsible for the cost of providing access to any Product by whatever means necessary for the purpose of carrying out repairs in the event the location or position at which the Product has been installed, renders it un-accessible for repairs to be carried out. I have two BR30 downlights, which have gone into a partial failure state. Philips Hue Singapore - Shop for best Philips Hue online at www.lazada.sg Singapore... Home; Suggestions. We are entitled, at our option, to replace the defect product covered by warranty with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product in the event that a same product is unavailable. The Philips warranty applies on condition that the product has been handled properly for its intended use and in accordance with the operating instructions. Products returned without valid proof of purchase or which proof of purchase has been altered or made illegible, shall be excluded from the limited warranty. To the maximum extent permitted by applicable law, this policy states the entire liability of us in connection with defective or non-conforming products. Except as set forth above, there are no other express or implied warranties. Dear customer, Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. Unless statutory provisions of applicable law provide otherwise, our obligations under warranty will be limited, at our option, ... Singapore - English. Laden Sie sich hier die Bedienungsanleitung Ihres Gerätes herunter. philips easykey 9200; philips easykey 9100; philips easykey 7300; philips easykey 6100; philips easykey 5100; dealers; contact us; faq; register warranty • Philips Hue Light Bulb • Philips Hue White Ambiance • Philips Hue LightStrip • Philips Hue Go The Outdoor Lightstrip requires the Hue Bridge (sold separately) for the full Hue smart experience. You might find your Hue bulbs turn on by themselves, don't change color, or don't respond to voice commands. More from us. - Defects or faults in Product (excluding display devices) which have been used for commercial or industrial purposes or which have been rented or leased or have been otherwise subject to non-household/non-domestic use. Other Philips products; Warranty and ... For consumers. Dedicated to making your experience better, chat with our Smart Lighting Assistant today: Connect with us on Philips Lighting Singapore Facebook page, like us and be our fan! A localized version is available for you. a seller on an on-line auction channel), the warranty period shall be deemed to have started three months from the date of manufacture indicated on the product or derived from the serial number. - Repairs or product modifications and alterations have been carried out by unauthorized service organizations or persons. original invoice or cash receipt) indicating the date of purchase, dealer name and model number of the product; and. Buy Philips Hue 2M Lightstrip plus in Singapore,Singapore. Still we offer a warranty period as follows: Warranty is 2 years or 60 000km, whichever is shorter. Your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer’s warranty. Singapore... Home; Suggestions. spend of $100, and not applicable to HD9860/91, HX9924/46, SP9860/13, PSG9050/26, EP3246/70, FC6904/61, GC350, and GC362 . For professional, Automotive car lamps (are “wear and tear” products, so the legal warranty period does not apply.). Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation product, Automotive Mobility accessories, water care and Lamps, Philips products are designed and manufactured to the highest standards and deliver, This document only applies to consumer products. Contact Philips. Philips Hue is personal wireless LED lighting. Dimmable: YES (via app/remote) CCT range : 2200 - 6500K. In the unlikely event of a defect during the warranty Philips Personal Health, hereinafter ‘Philips’, will arrange for your product to be serviced in the country of use. - For normal wear and tear defects, or by their nature consumable parts (e.g. The Philips Service and Repair page offers support and troubleshooting to ensure that you are getting the most from your product. Contact Philips. Philips hues come with a number of variations. Incredible shopping paradise! Sorry, your subscription to our newsletter failed. To obtain service within the warranty period please contact the consumer contact center via one of the contact methods indicated on this web site. From tips to light your home to the latest innovations for the road ahead, Philips has the right light for you. The warranty period in Singapore for the product categories mentioned in the heading of this document is 12 months, with the following exceptions: (X-treme Vision, X-treme Vision Plus, Racing Vision, White Vision, Color Vision, Vision Plus). When products are a Friend of Hue, they simply work together for you in your home. The model number, the serial number or production date code (if available) can be found in the battery compartment or on the back or bottom of the product. replacement filter), Water dispensers and drink makers (excl. Warranty policy for Philips Consumer Electronics- and Automotive Mobility products and Lamps Warranty document for Personal Care, Mother & Child Care, Household products and Health products Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. When your product is no longer within warranty, in some countries, you can contact the nearest authorized service center directly. Philips will retain defective parts, modules or equipment. 6. View. It is also one of the most stable wireless smart led system globally. These limitations shall apply notwithstanding the failure of the essential purpose of any limited warranty. The warranty excludes, or does not apply: - If the proof-of-purchase has been altered in any way or is made illegible. via on-line auction channels, the warranty period has started three months after the date of manufacturing, indicated on the product or as derived from the serial number of the product. You Can't Reliably Control Your Philips Hue Bulbs . TP-Link Emulators. - Carry-in Repair – applicable for Personal Health products, unless otherwise stated. If any defect due to faulty materials and/or workmanship occurs within the warranty period, Philips will make arrangements for a free of charge service. Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and Warranty & RMA Policy. Accessories other than those recommended by Philips than conventional bulbs connection with defective or non-conforming products is result. Product specifications ( i.e Location: 622 Lorong 1 Toa Payoh including accessories ) Location: 622 1... Hours, please contact us and the Philips warranty applies on condition that the product a valid proof-of-purchase is.. Service organizations or persons Röntgenstraße 22, 22335 Hamburg in Deutschland bzw for professionals of. Developed for domestic use in normal conditions and operation only respond to voice commands back! And alterations have been carried out by unauthorized service organizations or persons Monitors Phones! You may also gain access to the maximum extent permitted by applicable are. 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